Home

Welcome to
Three Community

A place to learn, support and collaborate with each other. Find answers and ask questions on any of your device, network or Three related queries.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
29532members
41294posts

Get the most from your community

Search for topics above or start a new conversation if you can’t find what you’re looking for.

For help signing up, check our FAQs.

To get you settled in, find tips on how to use the community and take a look at our community house rules.

Start a conversation

Featured Posts

Read more Community team articles and join the conversation here. 

Community activity

Start a conversation

Name on Three account doesn't match Bank Name

Since when have I needed to have my name on my account match exactly the name on my Bank account!? I'm trying to upgrade and they refuse to do it even though I've had my account in my name "Chris" instead of my full name "Christian"! I've had the acc...

Trying to return 5G Hub

Ive been trying to get a return label for my 5g hub, ive done the live chat & called. im being sent a final bill and after researching the issue it seems it happens all the time. 

Damien by • New member
  • 9 Views
  • 0 replies
  • 0 likes

5G Outdoor Hub with other routers and power supplies

Is it possible to substitute a multi-port WiFi router for the single port Eero?Is there an alternative power supply for the outdoor hub? (Some posts cast doubts on the supplied PoE)Can VOIP be set up so that I can use my old DECT handsets?I haven't a...

eSim activation prompt from Metro T-Mobil

Getting this wierd message to activate e sim on my phone from metro t mobil where as I don't have this company to do anything with my sim . its US  based company. this prompt appears in the settings app and many time even if we cancel it.

Received OTP code that I didn't ask for

My account was suspended for security and fraud reasons last week on Thursday whilst I was away from home for still unknown reasons. Everything has been restored as of yesterday but today I have received a OTP code in my messages that I didn't ask fo...

Can't make or receive calls

This is the third time in the last few days this is happening and it's impacted my personal and professional life. Your tech team is actually unable to even acknowledge any issue and we can't move past the verification because I'm not receiving any t...

Rip off

I’ve ended up paying £27.50 where I was on £18 a month coz three sold me something i didn’t need and then offered me a “deal” that seemed good at the time but it’s ended up like described -and to get out of the contract I would have to pay £444 !!!! ...

Load more
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules
How to report inappropriate content

Top solution authors
View All
OSZAR »